The platforms we have built in‑house.

Xaelo - automated triage & case orchestration.

Xaelo is our custom software platform for strict compliance, fraud prevention and budget efficiency. It acts as the central backbone of our security team - pulling in data, adding helpful context, labelling the threat type, and passing each case to the right level of engineer.

Unlike standard commercial security-automation tools (SOAR) that take months of tedious coding to set up, Xaelo is shaped to our operating model from the ground up - which lowers operational cost and shortens onboarding.

It is split into small, locked, heavily encrypted compartments. To log into Xaelo, users must first go through our master security gatekeeper, which controls access to every other company server and database.

Real-Time Infrastructure Events Alerting.

Tiko‑Ceemo is our state‑change alerting service. It dispatches critical alerts over the Meta WhatsApp Business API and piggy‑backs over the WhatsApp messaging tunnel, improving the movement of the traffic. Alerts fire only on state transitions, which keeps the channel meaningful and within WhatsApp’s policy envelope, and minimises data‑costs to engineering and technical staff.

The implementation supports multiple recipients, runs against a temporary or permanent system‑user token, and is ready for an optional webhook to receive delivery status and replies.

Regulator‑grade intelligence sharing.

A structured platform that allows us to securely report incidents to the regulators of the markets we operate in. It enforces consistent reporting taxonomy, supports redaction policies, and produces a signed submission envelope that the regulator can verify independently.

The platform also archives historical submissions. When a regulator asks “has this happened before, and what did you do?” the answer is a query, not a project.